![]() ![]() Show aircraft, remote controller and DJI Go app in one continuous shot.Ģ. ![]() DJI Care and Care Refresh video verification requirements:ġ. In a nutshell, here are the steps to making and submitting your verification video. In order to do this you’ll need to log in to your account with DJI, to view the instructions for making a video, and you can also find there a sample video with further information on making your video. If you are fortunate enough to have landed on a used drone that has never had a DJI Care or Care Refresh plan attached to it, you can simply go through the process of verification with DJI. If it has had a DJI Care Refresh plan that has gone through the full year term, or used up all of its replacements, you’re out of luck. You can actually go through this same process if you buy a second hand drone that has never had a DJI Care Refresh plan linked to it. Basically this is to provide solid evidence that the drone is in proper working order and that you’re not trying to buy insurance on a damaged drone. If you miss the 48 hour window, there’s still a way to buy it by completing a set of video recordings, which you submit to DJI. Normally when you buy a new DJI drone, you have 48 hours to add on DJI Care Refresh. Activating a DJI Care Refresh Plan on a Used Drone This will extend your service plan for a full second year. ![]() That way, if you should have an incident requiring service or replacement, you can verify that you are indeed the new legal owner, and that you rightfully took over the DJI Care Refresh service plan.Īnother perk of inheriting a DJI Care Refresh plan with the purchase of a second hand drone is that when the year term expires, you are eligible to renew the coverage with the purchase of the DJI Care Refresh+ plan. You may also want to get a bill of sale (if buying privately) from the seller. If you are buying a second hand drone that has DJI Care Refresh coverage remaining on it, make sure to get the receipt or proof of purchase from the previous owner. If the drone is sold before the year of the term is up, and if there are remaining replacements left on the plan, the service coverage is transferred to the new owner. The way DJI Care Refresh works is that when you buy the year long term on a new drone, the drone’s serial number is linked to the DJI Care Refresh plan upon activation. Finishing Out a DJI Care Refresh Term on a Second Hand Drone To read more about what DJI Care Refresh is, which drone models it covers, what damages are included, and just more about how it works, read my article Is DJI Care Refresh Worth It: Here’s My Opinion. To get the service plan for used drones, that hoop jumping is unfortunately more or less unavoidable. You typically have 48 hours from the time of purchase to add on a DJI Care or DJI Care Refresh plan without having to jump through some serious hoops in order to get it. It’s also a one year term.īoth DJI Care and DJI Care Refresh are generally sold with the purchase of a new drone from an authorized retailer. DJI Care Refresh is available for newer models of drones, and offers up to two replacement drones in the case of damage to your drone (for a replacement fee that depends on your drone model). The difference? DJI Care covers some of the older models of DJI drones, and offers a capped amount of repair work on damaged drones (the amount depends on the drone model), valid for one year. In a nutshell, both DJI Care and DJI Care Refresh are hull insurance plans for DJI drones. If you definitely want to be able to have DJI Care Refresh on your drone, you may want to opt for a new drone. You are relying on the truthfulness of the seller, and whether or not they already purchased a DJI Care Refresh plan for that drone. It’s not automatic that you will be able to get DJI Care Refresh for a second hand drone, and depends on the situation. Or, if the drone has never had a DJI Care Refresh plan linked to it, you may apply for a DJI Care Refresh plan through a video review process with DJI. If you buy a second hand drone that has a DJI Care Refresh plan linked to it, you get to benefit from the remainder of the term. Before you spring for that amazing deal on eBay, though, you need to know what your options will be in terms of the popular hull insurance coverage option offered through DJI, the DJI Care Refresh plan. Paying full price for an enviable DJI drone may be more than some can afford, and buying a used drone is always an option on the table. ![]()
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